A Warranty You Can Trust
ForeverLawn offers a Closed Loop Warranty System (CLWS) with every project, ensuring a secure, long-term investment. This system meticulously records project details such as specific product runs, production and installation dates, and other information to quickly identify any issues. We go beyond providing superior products by offering a 2-year installation warranty through each ForeverLawn dealer, supported by our CLWS. As an experienced company, we guarantee a partnership that lasts the lifetime of your project and beyond.
15-Years Of Coverage
Our Fifteen-Year Limited Warranty, part of the CLWS, registers your ForeverLawn purchase to ensure top-notch service throughout the product’s life. The warranty connects the product to your installation address and links you directly with ForeverLawn Inc., the warranty provider. ForeverLawn Inc. guarantees that your product will be free from material defects for fifteen years from the original purchase date, and protects against excessive wear and UV degradation. The warranty is transferable to new property owners without requiring notification of the change in ownership. However, updating owner contact information is possible by emailing [email protected].
What Makes Our warranty stand out?
- Ultimate satisfaction.
- True peace of mind.
- Online warranty registration.
- Superior tracking.
- Full transferability.
- “Closes the loop” between customer, installer, and manufacturer.
What Is Not Covered
- Damage from misuse, abuse, or vandalism.
- Damage from external sources including, but not limited to, flames or heat from barbeque grills or vehicle exhaust.
- Damage caused by magnified light sources including window reflection or other light magnifying or reflective objects.
- Damage caused by vehicles or heavy equipment driving on the turf.
- Normal wear and tear including, but not limited to, laying down or compression of fibers and discoloration due to residue build-up on the fibers.
- Conditions arising from a change in site condition such as shifting earth or nearby structures.
- Acts of God such as, but not limited to, fire, flood, and lightning damage.
- Installation related issues.
